About Me UX • CX • Accessibility

Welcome to my UX Universe ✨

I’m Manisha — a UX designer who cares about clarity, accessibility, and building experiences people actually understand. Scroll through the story, play with my mini prototype playground, and see how I think.

0+
Years UX/CX
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Industries
0M
Users touched (Spectrum)
Quick vibe check
What you’ll get on this page:
  • Story + values (not fluff)
  • Experience timeline (fast to skim)
  • Skills + approach (how I work)
  • Testimonials (social proof)
  • Playground (hands-on)
Built with CSS + JS Accessible motion

How I found my calling 💡

A personal turning point that made me obsessed with designing tech that helps people — not confuses them.

Manisha standing near a train
Real story → real motivation.

Why UX became personal

My dive into UX design wasn’t a typical path — it came from a deeply personal experience. Watching someone I cared about struggle with poorly designed digital experiences made it clear: design isn’t decoration — it can change outcomes.

That’s why I care about accessibility, clarity, and building flows that reduce anxiety instead of creating it.

My core belief
If people have to “figure it out,” the design failed.

My experience — as a fun timeline 🚀

Scroll to move through the journey. Each stop is designed to be quick to scan.

Rochester Institute of Technology Product Designer • Oct 2017 – May 2021

Accessibility-first foundations

I got my first deep exposure to accessibility design — and learned how to turn constraints into clean UX. I worked on inclusive interaction patterns and built confidence collaborating cross-functionally.

Accessibility Research Prototyping
The RoomPlace UX Designer • Sept 2021 – Jan 2022

Speed + stakeholder clarity

I worked closely with PMs and developers, learned to respect technical constraints, and kept design files production-friendly for smooth handoff. Designed improvements that reduced checkout exits (per your existing content).

E-commerce Handoff Conversion
BetterCloud Product Designer • Jan 2022 – Jan 2023

SaaS + systems thinking

I helped build onboarding workflows, improved efficiency, and partnered across teams to ship quickly. I also contributed to reusable patterns (design system mindset) to reduce rework.

SaaS Design Systems Workflow UX
Charter Communications (Spectrum) CX Designer • May 2023 – Current

At scale (32M users) + self-service

I shape customer experience across touchpoints with a focus on digital self-service, transparency, and reducing friction. I build playbooks, templates, and clear artifacts that help teams ship aligned solutions.

Telecom Self-service CX Strategy

Why I’m exploring new opportunities 🌟

Short version: I want higher impact, stronger design culture, and teams that build with intention.

What I’m optimizing for

  • Ownership — not just execution
  • Craft + clarity — design that’s understandable and measurable
  • Accessibility — as a baseline, not an afterthought
  • Cross-functional trust — decisions that stick
Manisha on a scenic road background
Growth mindset, but with real standards.

My design process (playful, but serious) 🎨

Not a “double diamond poster.” This is how I actually work when deadlines exist.

🧠

Empathize

Talk to users, listen to the words behind the words, and map pain points to real constraints.

🎯

Define

Translate chaos into a sharp problem statement, success metrics, and clear scope.

💡

Ideate

Generate options fast, challenge assumptions, and pressure-test with edge cases early.

🧩

Prototype

Prototype at the right fidelity. Make it testable. Keep it realistic for engineering.

🧪

Test

Validate with users + stakeholders. Fix comprehension issues, not just UI polish.

🤝

Implement

Partner with devs, write clear acceptance criteria, and iterate post-launch.

Playground: build a tiny prototype 🎮

Recruiters & hiring managers: drag components onto the canvas, click to edit text, and tweak styling. It’s intentionally lightweight — shows how I think about interaction + detail.

Components
Style controls
Tip: click an item to edit text. Drag to move. Delete with the ❌ on selection.
Prototype Canvas
Drag • Click • Tweak
Generated CSS (click “Copy CSS”)
/* Your CSS will appear here */

Skills & tools: my UX toolbox 🧰

Expandable, scannable — no buzzword soup.

Quick highlights

  • Research → insights → decisions
  • Flows, journey maps, edge cases
  • Prototyping and usability testing
  • Accessibility and inclusive UX
  • Stakeholder alignment + clear artifacts

Interviews, surveys, synthesis, insight framing, and turning findings into actionable requirements.

Task flows, IA, microcopy, error states, empty states, and interaction patterns that reduce confusion.

Figma prototypes at the right fidelity for validation and developer alignment.

Moderated tests, task success metrics, usability issues, and iteration planning.

Contrast, focus states, semantics, and designing for real-world constraints and assistive tech.

Figma, FigJam, prototyping, documentation, and collaboration workflows across teams.

Strengths & weaknesses: keeping it real 💪

Because everyone says “I’m a perfectionist.” I’m more specific than that.

Strengths

  • Clarity under ambiguity — I turn messy inputs into clean artifacts teams can build.
  • Systems thinking — I don’t design screens; I design outcomes across flows.
  • Feedback-friendly — I ask for critique early to avoid late-stage rework.

Weakness (and how I manage it)

I can get deeply invested in details and precision. That’s useful — until it slows momentum. So I timebox polish, define “good enough” upfront, and focus extra effort only where users actually feel it.

My rule
Obsess over what affects comprehension. Don’t obsess over decoration.

Testimonials: what people noticed 🗣️

Skimmable cards. Long letters get “Read more.” (Because nobody reads walls of text.)

Austin Droney

Manager · Charter Communications
Leadership

It is my honor and pleasure to recommend Ms. Manisha Varma Kamarushi. I have worked in the Information Technology & Digital Customer Experience field for close to 10 years. During this time, I have never worked with an individual as impressive as Manisha. Currently, Manisha reports directly to me where she has excelled and added tremendous value to our organization.Manisha is extremely motivated, hard-working, and passionate about her career and studies. She is an exceptional problem solver; she thinks outside the box and catches problems/roadblocks entry & often. These skills directly co-related to multiple successful projects that far exceeded the goals set at project initiation.She is always willing to learn new skills and expand her knowledge which equated to her becoming an instrumental member of our organization. Each time an opportunity presented itself for Manisha to take on additional responsibilities; she eagerly pursued and accepted them. Her love of knowledge and desire to continue to expand her own knowledge is unmatched when compared to any other individual I have interacted with. On top of this, Manisha is a kind, engaging, and motivating individual. She is more than willing to share her knowledge to make others around her even better. She leads by example by leaving no stone unturned; if a topic or idea can be explored Manisha is the first to start investigating. I truly admire her ability to articulate the knowledge she’s learned and how she always is discovering something new.Any organization would be lucky to have Manisha. I am confident she can exceed any expectations and accomplish any goal she sets for herself. I am honored to give Ms. Kamarushi my highest recommendation. If you have any additional questions or require further information, please do not hesitate to contact me.

Proactive Ownership Problem-solving

Allison Kim

Sr Product Designer · BetterCloud
Execution

Manisha is passionate in her work and looks to make an impact in the teams she is a part of. She cares deeply about helping others, as well as bettering herself. She is very open to feedback, and her open mindset to learning and growth allows her to find creative solutions. As her teammate and fellow designer, I recommend her for both her passion and focus that each benefit her projects as well as her colleagues.

Clarity Speed Collaboration

Aggie Lema

Project Manager · The RoomPlace
Execution

I had the pleasure of working with Manisha at The RoomPlace. I found her as very talented, motivated, and an excellent communicator. She excels at conducting research and competitive analysis to form a deep understanding of the user. She possesses a high level of creativity, integrity, and work ethic that any company would be fortunate to have. I highly recommend Manisha.

Clarity Speed Collaboration

Jimmy Chung

Sr Director · The RoomPlace
Execution

I had the pleasure of working with Manisha at The RoomPlace. I found her as very talented, motivated, and an excellent communicator. She excels at conducting research and competitive analysis to form a deep understanding of the user. She possesses a high level of creativity, integrity, and work ethic that any company would be fortunate to have. I highly recommend Manisha.

Clarity Speed Collaboration

Kevin Harris

Manager · BetterCloud
UX Strategy

It was a real pleasure to work with Manisha while at BetterCloud. She is a self-motivated, driven product designer who cares deeply about delivering great design solutions. Her skills in research and design, coupled with her collaboration with our product and engineering teams, made Manisha a valuable partner within her teams. Manisha also possess a strong desire for continuous learning and she never shied away from a challenge that she felt like was beyond her skills.

Systems Alignment Research-led

Let’s connect 🤝

If you’re hiring for UX/CX roles and want someone who’s structured, fast, and obsessive about clarity — I’m open to conversations.

Manisha photo in a hat